Shipping policy

Shipping Policy

1. Processing Time
Orders are processed within [3] business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times vary based on location and selected shipping method. Delays may occur due to unforeseen circumstances.

3. International Shipping
We offer international shipping to select countries. Additional customs duties, taxes, and fees may apply, which are the customer's responsibility.

4. Shipment Confirmation & Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking information. You can track your order using the provided link.

5. Damages & Lost Packages
We are not responsible for lost or damaged items during transit. If you receive a damaged package, please contact the shipping carrier to file a claim.

6. Returns Due to Shipping Issues
If your order is undeliverable due to an incorrect address or refusal to accept delivery, you may be responsible for additional shipping costs.

7. Contact Us
For any questions regarding shipping, please contact us at [contact@ilovecristals.com/+1 (718) 952 1444].